Aviso legal
Legal Notice of Biscotto Pizza Stone
These Terms govern
- your use of this Website and
- any other Agreement or legal relationship with the Owner
in a binding manner. Capitalized expressions are defined in the capitalized section of this document.
Things to know at a glance
- Please note that certain provisions of these Terms may only be applicable to certain categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. These limitations are always explicitly mentioned in each clause concerned. In case of non-mention, the clauses apply to all Users.
TERMS OF USE
Unless otherwise specified, the terms of use of this Website set out in this section are valid as a general rule.
Additional conditions of use or access applicable in particular situations are expressly indicated in this document.
By using this Website, the User declares to meet the following requirements:
- There are no restrictions on Users whether they are Consumers or Professional Users;
Registration
To use the Service, the User can open an account indicating all the data and information requested in a complete and truthful manner. You may also use the Service without registering or creating an account. In this case, however, certain functions may not be available.
It is the responsibility of Users to keep their login credentials securely and preserve their confidentiality. To this end, Users must choose a password that corresponds to the highest level of security available on this Website.
By creating an account, the User agrees to be fully responsible for any activity carried out with his login credentials. Users are required to inform the Owner immediately and unequivocally through the contact details indicated in this document if they believe that their personal information, such as the User account, access credentials or personal data, has been violated, illegally disseminated or stolen.
Account closure
You are free to close your account and cease using the Service at any time by following these steps:
- By contacting the Data Controller at the addresses in this document.
Account suspension and deletion
The Owner reserves the right to suspend or cancel a User's account at any time at its discretion and without notice, if it deems it inappropriate, offensive or contrary to these Terms.
Suspension or cancellation of the account does not give the User any right to compensation, refund or compensation.
The suspension or cancellation of an account for reasons attributable to the User does not exempt the User from paying any fees or prices that may apply.
Content on this Website
Unless otherwise specified or clearly recognizable, all content available on this Website is owned or provided by the Owner or its licensors.
The Owner takes the utmost care so that the content available on this Website does not violate applicable legislation or the rights of third parties. However, it is not always possible to achieve this. In such cases, without prejudice to the rights and claims legally exercisable, Users are requested to address the relevant complaints to the addresses specified in this document.
Rights to the contents of this Website
The Owner holds and expressly reserves any intellectual property rights on the aforementioned contents.
Users are not authorized to use the contents in any way that is not necessary or implicit in the correct use of the Service.
In particular, but without limitation, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring/alienating to third parties or creating derivative works from the content available on this Website, to allow third parties to undertake such activities through their User account or device, even without your knowledge.
Where expressly indicated on this Website, the User is authorized to download, copy and / or share certain content available on this Website exclusively for personal and non-commercial purposes and provided that the attribution of the authorship of the work is observed as well as the indication of any other relevant circumstance requested by the Owner.
The limitations and exclusions provided for by copyright law remain unaffected.
Access to external resources
Through this Website, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over these resources and therefore is not responsible for their content and availability.
The conditions applicable to resources provided by third parties, including those applicable to any grant of rights to content, are determined by the third party themselves and governed by their terms and conditions or, in their absence, by law.
Permitted use
This Website and the Service may only be used for the purposes for which they are offered, according to these Terms and in accordance with applicable law.
It is the sole responsibility of the User to ensure that the use of this Website and/or the Service does not violate the law, regulations or the rights of third parties.
Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests, and in particular to deny the User access to this Website or the Service, terminate contracts, report any objectionable activity carried out through this Website or the Service to the competent authorities – e.g. the judicial or administrative authority – whenever the User puts in place or there is a suspicion that he carries out:
- violations of law, regulations and/or Terms;
- infringement of the rights of third parties;
- acts that may considerably prejudice the legitimate interests of the Data Controller;
- offenses to the Owner or to a third party.
TERMS AND CONDITIONS OF SALE
Purchase procedure
Each phase, from the choice of the product to the forwarding of the order, is part of the purchase procedure.
The purchase procedure includes the following steps:
- Users are asked to choose the desired Product and to verify their purchase choice.
- After checking the information visible in the purchase choice, Users can place the order by submitting it.
Sending the order
Sending the order involves the following:
- The sending of the order by the user determines the conclusion of the contract and gives rise to the User's obligation to pay price, taxes and any additional charges and expenses, as specified on the order page.
- In the event that the Product purchased requires an active contribution from the User, such as the provision of information or personal data, specifications or special requests, the forwarding of the order also constitutes the User's obligation to collaborate accordingly.
- Once the order has been placed, Users will be sent a confirmation of receipt of the order.
All notifications relating to the purchase procedure described above will be sent to the e-mail address provided by the User for this purpose.
Prices
During the purchase process and before placing the order, Users are duly informed of all commissions, taxes and costs (including any shipping costs) that will be charged to them.
Prices on this Website:
- depending on the section you are looking at include all applicable fees, fees and costs or are indicated net of applicable fees, taxes and costs.
Means of payment
Details of the accepted means of payment are highlighted during the purchase process.
Some means of payment are subject to additional conditions or incur additional costs. Detailed information can be found in the relevant section of this Website.
All payments are handled independently by third-party services. Therefore, this Website does not collect payment data – such as credit card numbers – but receives a notification once the payment has been successful.
In the event that the payment made by one of the available means fails or is refused by the payment service provider, the Holder is not obliged to execute the order. Any costs or fees arising from the failed or declined payment shall be borne by the User.
Retention of title
Until receipt of payment of the full purchase price by the Owner, the User does not acquire ownership of the Products ordered.
Contractual right of withdrawal
The Owner grants Users the contractual right to withdraw from the purchase contract according to the terms and conditions explained in the relevant section of this Website within 15 days of the conclusion of the contract.
Delivery
Deliveries are made to the address indicated by the User and in the manner indicated in the order summary.
At the time of delivery, Users must check the contents of the package and promptly report any anomalies to the contact details indicated in this document or as described in the delivery note. Users may refuse to accept the package if visibly damaged.
Delivery may take place in the countries or territories specified in the relevant section of this Website.
Delivery times are indicated on this Website or during the purchase process.
Non-delivery
The Owner is not responsible in any way for any delivery errors resulting from inaccuracies or omissions committed by the User in completing the purchase order, nor for any damage or delays occurred after delivery to the courier if the latter has been commissioned by the User.
In the event that the goods are not delivered or collected at the time or within the established deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.
Unless otherwise specified, any delivery attempt starting from the second will be charged to the User.
The person responsible for this Website is:
Vincenzo Sorbo - Via G. Ungaretti, 14B - 81040 Curti (Italy)
Owner contact email: info@biscottopizzastone.com
Your rights
Right of withdrawal
Unless an exception occurs, you may have the right to withdraw from the contract within the period specified below (normally 14 days) for any reason and without justification. The User can find more information on the right of withdrawal in this section.
On this Website there is no right of withdrawal
Users acknowledge and accept that there is no right of withdrawal from contracts concluded on this Website by virtue of the particular characteristics of the offer.
Limitation of liability and indemnity
European Users
Indemnity
The User undertakes to indemnify and hold harmless the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners and employees from any claim or claim – including, without limitation, legal fees and expenses – made by third parties due to or in connection with culpable conduct such as use or connection to the service, violation of these Terms, the violation of third party rights or laws by you, its affiliates, officers, agents, co-brand owners, partners and employees, to the extent of the law.
Limitation of liability for the User's activities on this Website
Unless otherwise specified and without prejudice to the applicable legal provisions on product liability, any claim for damages against the Data Controller (or any natural or legal person acting on its behalf) is excluded.
The foregoing does not limit the liability of the Owner for death, damage to the person or physical or mental integrity, damages resulting from the violation of essential contractual obligations, such as obligations strictly necessary to achieve the cause of the contract, and / or damages caused by intent or gross negligence, provided that the use of this Website by the User has been suitable and correct.
Unless the damage has been caused with intent or gross negligence or affects life and / or personal, physical or mental integrity, the Owner is liable only to the extent of the damage typical for the type of contract and foreseeable at the time of conclusion.
Common provisions
No Implied Waiver
The failure of the Owner to exercise any legal rights or claims arising from these Terms shall not constitute a waiver thereof. No waiver shall be final with respect to a specific right or any other right.
Interruption of Service
To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates or any other modification, giving appropriate notice to Users.
Within the limits of the law, the Owner reserves the right to suspend or completely terminate the Service. In the event of termination of the Service, the Owner will ensure that Users can extract their Personal Data and information according to the provisions of the law.
Furthermore, the Service may not be available for reasons beyond the reasonable control of the Owner, such as force majeure (e.g. strikes, infrastructure malfunctions, blackouts, etc.).
Resale of the Service
Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit this Website or the Service in whole or in part without the prior written consent of the Owner, expressed directly or through a legitimate resale program.
Shipments
All shipments with DHL Express or SDA are insured and will be handled by Biscotto Pizza Stone. Please contact us on info@biscotopizzastone.com including your order number, various photos of the stone and the damaged package, and this must be done within 48 hours of signing for delivery.
Privacy policy
Information on the processing of Personal Data is contained in the privacy policy of this Website.
Intellectual property
Without prejudice to any more specific provision contained in the Terms, intellectual and industrial property rights, such as copyrights, trademarks, patents and models relating to this Website are held exclusively by the Owner or its licensors and are protected under the laws and international treaties applicable to intellectual property.
All trademarks – word or figurative – and any other distinctive sign, company, service mark, illustration, image or logo that appear in connection with this Website are and remain the exclusive property of the Owner or its licensors and are protected under the laws and international treaties applicable to intellectual property.
Changes to the Terms
The Owner reserves the right to modify the Terms at any time. In this case, the Owner will give appropriate notice of the changes to Users.
The changes will affect the relationship with the User only for the future.
Your continued use of the Service constitutes your acceptance of the updated Terms. If you do not wish to accept the changes, you must cease using the Service. Failure to accept the updated Terms may result in either party being able to terminate the Agreement.
The previous applicable version continues to govern the relationship until the User accepts it. This version can be requested from the Data Controller.
If required by applicable law, the Owner will specify the date by which the changes to the Terms will take effect.
Assignment of the contract
The Owner reserves the right to transfer, assign, dispose of, novate or contract individual or all rights and obligations under these Terms, having regard to the legitimate interests of the Users.
The provisions relating to the modification of these Terms apply.
The User is not authorized to assign or transfer his rights and obligations under the Terms without the written consent of the Owner.
Contacts
All communications relating to the use of this Website must be sent to the contact details indicated in this document.
Safeguard clause
If any provision of these Terms should be or become null and void or ineffective under applicable law, the nullity or ineffectiveness of such provision shall not cause the remaining provisions to be ineffective, and the remaining provisions shall remain valid and effective.
US Users
Any invalid or ineffective provision will be interpreted and adapted to the extent necessary to make it valid, effective and in conformity with the original purpose. These Terms constitute the entire agreement between User and Owner with respect to the regulated subject matter and prevail over any other communication, including any previous agreements, between the parties regarding the regulated object. These Terms will be enforced to the fullest extent permitted by law.
European users
If any provision of these Terms should be or become void, invalid or ineffective, the parties will endeavor to identify amicably a valid and effective provision replacing the void, invalid or ineffective provision. In the event of failure to agree within the aforementioned terms, if permitted or required by applicable law, the void, invalid or ineffective provision will be replaced by the applicable legal discipline.
Notwithstanding the foregoing, the nullity, invalidity or unenforceability of any specific provision of these Terms shall not render the entire Agreement null and void, unless the void, invalid or ineffective provisions under the Agreement are essential or of such importance, that the parties would not have concluded the contract if they had known that the provision would be invalid, or in cases where the remaining provisions would impose an excessive and unacceptable burden on one of the parties.
Applicable law
The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document without regard to conflict of law rules.
Exception for European Consumers
However, notwithstanding the foregoing, if you are acting as a European Consumer and have your habitual residence in a country whose law provides for a higher level of consumer protection, that higher level of protection shall prevail.
Jurisdiction
The exclusive jurisdiction to hear any dispute arising out of or in connection with the Terms lies with the court of the place where the Owner is established, as indicated in the relevant section of this document.
Exception for European Consumers
The foregoing does not apply to Users acting as European Consumers or Consumers located in Switzerland, Norway or Iceland.
Dispute resolution
Amicable settlement of disputes
Users can report any disputes to the Owner, who will try to resolve amicably.
Although the right of Users to bring legal action remains unaffected, in the event of disputes relating to the use of this Website or the Service, Users are requested to contact the Owner at the addresses indicated in this document.
The User may address a complaint to the Owner's email address indicated in this document, including a brief description and, where applicable, details of the order, purchase or account concerned.
The Data Controller will process the request without undue delay and within 15 days of receipt.
Consumer Dispute Resolution Platform
The European Commission has introduced an online platform for alternative dispute resolution that facilitates the out-of-court settlement of disputes relating to and arising from online sales and service contracts.
www.BiscottoPizzaStone.com is offered by:
Vincenzo Sorbo
Via G. Ungaretti 14/B
81040 - Curti (CE) - ITALY
Vat Number: 04533310613
E-mail: info@biscottopizzastone.com